1. Lost Or Undeliverable Orders

If your order is lost in the post we will send you a replacement according to the timescale designated by the chosen courier for items to be considered lost. If your order is damaged we will send you replacements for the damaged items immediately.

If your order is returned to us due to insufficient or incorrect delivery information being supplied to us by you or through the goods being otherwise undeliverable through no fault of our own we may, subject to discretion, charge a redelivery cost equivalent to the cost of redelivery. Please ensure that you give us correct postal information and that you accept delivery or collect your items in a timely manner.

If you do not receive your order within the stated times please contact us and we will investigate and, where appropriate, resend your order. Please note that all deliveries are made via third-parties and are subject to their terms and conditions. Although we make our best efforts to get your order to you as quickly as possible we are not able to guarantee levels of delivery service and timescales for delivery.

If we are aware of any delays in delivery times we will contact you immediately. You may cancel your order without cost up to the point that you receive confirmation that your order has been dispatched.2


2. Refund Policy

Once an order has been dispatched you may return the goods within 30 days of receipt. Goods must be unopened with seals intact. If an item has been used/opened we cannot accept a return due to potential denaturing of the product.

Your acceptance of the terms of purchase means you agree to and understand the refund policy.

To cancel or return goods please contact us via e-mail quoting your order number.


3. Damage During Shipping

We take customer satisfaction very seriously. All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse.

Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made with 72hrs. Please contact us and provide detailed information for any product damaged during shipping within that time.


5. Terms Of Use Agreement

IMPORTANT! THESE TERMS OF SERVICE (TOS) GOVERN YOUR USE OF THIS WEBSITE, WHICH IS PROVIDED BY OUR COMPANY. BY ACCESSING THIS SITE, YOU ARE INDICATING YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THESE TERMS OF USE. THESE TERMS OF USE ARE SUBJECT TO CHANGE BY OUR COMPANY AT ANY TIME IN ITS DISCRETION. YOUR USE OF THIS WEBSITE AFTER SUCH CHANGES ARE IMPLEMENTED CONSTITUTES YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THE CHANGES. PLEASE CONSULT THESE TERMS OF USE REGULARLY.

YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK. The Content is provided “as is” and without warranties of any kind, either expressed or implied. Our company disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, TITLE, OR NON-INFRINGEMENT. Our company does not warrant that the functions OR CONTENT contained in this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Our company does not warrant or make any representation regarding use, or the result of use, of the content in terms of accuracy, reliability, or otherwise. The content may include technical inaccuracies or typographical errors, and our company may make changes or improvements at any time. You, and not our company, assume the entire cost of all necessary servicing, repair or correction IN THE EVENT OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS WEBSITE OR ITS CONTENT. OUR COMPANY MAKES NO WARRANTIES THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.

All of the information in this website, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this website, and our company does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not, or is no longer, accurate or complete.


6. Access to this website

YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS WEBSITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS WEBSITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEBSITE, NO INFORMATION OBTAINED BY THIS WEBSITE FALLS WITHIN THE CHILD ONLINE PRIVACY ACT (COPA) AND IS NOT MONITORED AS DOING SO.

To access this site or some of the resources it has to offer, you may be asked to provide certain registration details or other information. It is a condition of your use of this site that all the information you provide on this site will be correct, current, and complete. If our company believes the information you provide is not correct, current, or complete, we have the right to refuse you access to this site or any of its resources and to terminate or suspend your access at any time, without notice.


7. Restrictions On Use

You may use this site for purposes expressly permitted by this website. You may not use this site for any other purpose, including any commercial purpose, without our company’s express prior written consent. For example, you may not (and may not authorize any other party to) (i) co-brand this website, or (ii) frame this website, or (iii) hyperlink to this website, without the express prior written permission of an authorized representative of our company. For purposes of these terms, “co-branding” means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this website or content accessible within this website. You agree to cooperate with our company in causing any unauthorized co-branding, framing or hyper-linking immediately to cease.


8. Proprietary Information

The material and content (hereinafter referred to as the “content”) accessible from this website, and any other website owned, operated, licensed, or controlled by our company is the proprietary information of our company or the party that provided the content to our company, and our company or the party that provided the content to our company retains all right, title, and interest in the content. Accordingly, the content may not be copied, distributed, republished, uploaded, posted, or transmitted in any way without the prior written consent of our company, or unless authorized in writing elsewhere on our site, except that you may print out a copy of the content solely for your personal use. In doing so, you may not remove or alter, or cause to be removed or altered, any copyright, trademark, trade name, service mark, or any other proprietary notice or legend appearing on any of the content. Modification or use of the content except as expressly provided in these terms violates our company’s intellectual property rights. Neither title nor intellectual property rights are transferred to you by access to this website.


9. Hyperlinks

This website may be hyperlinked to other websites which are not maintained by, or related to, our company. Hyperlinks to such sites are provided as a service to users and are not sponsored by or affiliated with this site or our company. Our company has not reviewed any or all of such websites and is not responsible for the content of those websites. Hyperlinks are to be accessed at the user’s own risk, and our company makes no representations or warranties about the content, completeness or accuracy of these hyperlinks or the websites hyperlinked to this website. Further, the inclusion of any hyperlink to a third-party website does not necessarily imply endorsement by our company of that website.


10. Submissions

You hereby grant to our company the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information communicated to our company through this website (together, hereinafter known as the “submission”), and to incorporate any submission in other works in any form, media, or technology now known or later developed. Our company will not be required to treat any submission as confidential, and may use any submission in its business (including without limitation, for products or advertising) without incurring any liability for royalties or any other consideration of any kind, and will not incur any liability as a result of any similarities that may appear in future company operations.

Our company will treat any personal information that you submit through this website in accordance with our privacy policy as set forth on this site.


11. Disclaimer

You understand that our company cannot and does not guarantee or warrant that files available for downloading from the Internet will be free of viruses, worms, Trojan horses or other code that may manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this site for the reconstruction of any lost data. Our company does not assume any responsibility or risk for your use of the Internet.

The content is not necessarily complete and up-to-date and should not be used to replace any written reports, statements, or notices provided by our company. Investors, borrowers, and other persons should use the content in the same manner as any other educational website and should not rely on the content to the exclusion of their own professional judgment. Information obtained by using this website is not exhaustive and does not cover all issues, topics, or facts that may be relevant to your goals.


12. Indemnity

You will indemnify and hold company, its subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (hereinafter known as the “indemnified parties”) harmless from any breach of these terms by you, including any use of content other than as expressly authorized in these terms. You agree that the indemnified parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney’s fees of the indemnified parties in connection therewith. You will also indemnify and hold the indemnified parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this website.


13. Trademarks

Trademarks, service marks, and logos appearing in this website are the property of our company or the party that provided the trademarks, service marks, and logos to our company. Our company and any party that provided trademarks, service marks, and logos to our company retain all rights with respect to any of their respective trademarks, service marks, and logos appearing in this website.


14. Information you provide

You may not post, send, submit, publish, or transmit in connection with this website any material that:

  • you do not have the right to post, including proprietary material of any third-party;
  • Advocates illegal activity or discusses an intent to commit an illegal act;
  • Vulgar, obscene, pornographic, or indecent;
  • Does not pertain directly to this website;
  • Threatens or abuses others, libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or offensive;
  • Seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;
  • Infringes any intellectual property or other right of any entity or person, including violating anyone’s copyrights or trademarks or their rights of publicity;
  • Violates any law or may be considered to violate any law;
  • Impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content; advertises any commercial endeavor (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as may be specifically authorized on this site;
  • Solicits funds, advertisers or sponsors;
  • Includes programs which contain viruses, worms and/or Trojan horses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications;
  • Disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real time activities via this site;
  • Includes MP3 format files;
  • Amounts to a “pyramid” or similar scheme;
  • Disobeys any policy or regulations established from time to time regarding use of this website or any networks connected to this site; or
  • Contains hyperlinks to other sites that contain content that falls within the descriptions set forth above.

Although under no obligation to do so, our company reserves the right to monitor use of this website to determine compliance with these terms, as well the right to remove or refuse any information for any reason. Notwithstanding these rights, you remain solely responsible for the content of your submissions. You acknowledge and agree that neither our company nor any third-party that provides content to our company will assume or have any liability for any action or inaction by our company or such third-party with respect to any submission.


15. Security

Any passwords used for this website are for individual use only. You will be responsible for the security of your password (if any). Our company will be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that our company considers insecure, our company will be entitled to require the password to be changed and/or terminate your account.

You are prohibited from using any services or facilities provided in connection with this website to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools or network probing tools) is strictly prohibited. If you become involved in any violation of system security, our company reserves the right to release your details to system administrators at other websites in order to assist them in resolving security incidents. Our company reserves the right to investigate suspected violations of these terms.

Our company reserves the right to fully cooperate with any law enforcement authorities or court order requesting or directing our company to disclose the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these terms..

BY ACCEPTING THIS AGREEMENT YOU WAIVE AND HOLD HARMLESS OUR COMPANY FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY OUR COMPANY DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER [COMPANY] OR LAW ENFORCEMENT AUTHORITIES.


16. Terms Of Sale

During the checkout process, you will be given the complete terms of your purchase. Included in those terms is your clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These products have not been evaluated by the FSA. These products are a food supplement and not intended to treat, cure or prevent any disease. Do not use if under 18, pregnant or breastfeeding. Always consult with your healthcare provider before making any medical decisions.

These TERMS will be governed and interpreted pursuant to the laws of England, United Kingdom, notwithstanding any principles of conflicts of law. You specifically consent to personal jurisdiction in England, the United Kingdom in connection with any dispute between you and our company arising out of these terms or pertaining to the subject matter hereof. The parties to these terms each agree that the exclusive venue for any dispute between the parties arising out of these terms or pertaining to the subject matter of these terms will be in the British courts. If any part of these terms is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. These terms constitute the entire agreement amongst the parties relating to this subject matter. Notwithstanding the foregoing, any additional terms and conditions on this website will govern the items to which they pertain. Our company may revise these terms at any time by updating this document.


17. Warranty

Please refer to best before dates on product packaging to determine product life.

All manufacturers warranties shoulder be filled with the appropriate bodies. not RICHERVAPOURS.

You can send returned items once considered by us to:

RicherVapours
Building 25
Exley Grove
Ingrow
Keighley
West Yorkshire
BD21 1LZ

We welcome and hope you do not hesitate to make any queries, comments or requests you may have regarding this terms. Please use the contact us page if you have any questions or comments regarding our policies.


This document was last updated on May 28th, 2018

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